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WEDDINGS & EVENTS

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Each Client / Event is entitled to one quote revision before booking with us (any additional revisions prior to booking are $95 per revision). However, the Client can make as many revisions as they would like after booking but before the final appointment ( which is no later than 30 days prior to the event ).

Trendee Flowers offers an array of services that we provide for each Wedding or event, from our complete full-service planning & coordination. Our service allows us to set up the ceremony & reception, transfer items from ceremony to reception, and take down both ceremony and reception. These additional set-up services come with a fee of 20 %, which may increase depending on the size & complexity of the event, distance traveled, and details of the wedding/event. Trendee Flowers will offer one location drop-off option ( bridal party florals & or floral arrangements), any additional delivery locations desired for Trendee services will include an additional fee. The drop-off only option is a minimum of $175.00 fee and will increase depending on the size & style. Any broken or misplaced items will be the responsibility of the contract holder of the event.

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Trendee agrees to provide floral decorating services as described in the provided estimate. Reasonable substitutions may be necessary due to seasonal availability and/or quality of floral products, and Client hereby releases Trendee from any liability resulting from substitutions made by Trendee. Client hereby agrees to permit Trendee to use Florist’s best judgment in making any substitutions should the need arise. The client agrees that all items needed for the event, including floral and décor items, will be finalized at least 30 days before the event. At the time of finalization, the final copy of the invoice will be prepared, and payment in full is due for all items as outlined in the invoice. The final copy of the invoice will constitute the agreement of flowers and services to be provided. Preliminary proposals prepared before the final proposal are for estimating and planning purposes only. Proposals are quoted on an itemized basis, not a package basis. 

The client agrees to reserve the date of the event with a 30% non-refundable retainer for all events, which is based upon the initial preliminary invoice. Events are reserved on a first-come, first-served basis. The retainer fee will be applied to the overall floral decorating cost. Final payment in full is due and must be received by the Florist no later than 30 days before the event. We require a 30% retainer to hold the date and final balance due no later than 30 days before the wedding/event. All payments made are non-refundable but, in the event of postponement or cancellation, may be applied to another date within one calendar year from the original event date. If, for any reason, the event is canceled or postponed and a new date is scheduled, Trendee Flowers will provide its services if the date is available with a 5% date change fee.  Any claims for non-delivery or missing items must be presented in writing to Florist within 72 hours of the event, and Client hereby releases Florist from any claims for any reason whatsoever other than for non-delivery or missing items.  Cancellation or postponement notice must be made in writing and will be considered received when such notice correspondence is received by the Florist.

Events not paid in full within 30 days of the event will be assessed a late payment fee of 20% of the total amount of the invoice. Client acknowledges that Florist will not order any products for the wedding until Florist receives final payment in full. Payments made less than 15 days in advance of the event must be in guaranteed funds (cash or certified bank check only). Florist is required to collect CA  state sales tax on any orders, regardless of the location to which they are being delivered. The client is responsible for producing a Sales Tax waiver if the Client is exempt from paying sales tax. Any check returned as unpaid, regardless of reason, will be assessed a minimum of $95.00 returned check fee.

( may increase depending on the total & bank discretion).

The client is encouraged to make any changes at a scheduled appointment or via email contact with the coordinator. Changes requested within 30 days of the event cannot be guaranteed. Unless specifically stated otherwise in Florist’s written proposal, all props, vases, containers, and other materials except fresh cut flowers and greens remain the property of Florist and must be returned to Florist at the end of the event or unless the client requests a non-full service event. The client understands and agrees to pay the retail replacement price for any items that are not returned to Florist within 72 hours of the event, regardless of the reason. Client accepts responsibility for any loss, damage, breakage, theft, or other reasons for non-return of Florist’s items. A credit card on file equal to the retail replacement cost of Florist’s item(s) is required to use Florist’s item(s). While some third parties may permit storage of Florist’s containers after events, the Client is ultimately responsible for storage and care of Florist’s item(s) until the items are returned to Florist. The client acknowledges and agrees that the client’s credit card account will be charged a replacement fee for any damaged and/or non-returned items within 72 hours of the event.

Trendee Flowers guarantees the fulfillment of contracted services for your event.